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BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT)

Overview

What is BlackBerry Protect (CylancePROTECT)?

Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.

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Recent Reviews

TrustRadius Insights

BlackBerry Protect, also known as CylancePROTECT, is a widely used antivirus and endpoint protection solution. It is utilized by …
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Popular Features

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  • Malware Detection (6)
    9.0
    90%
  • Anti-Exploit Technology (6)
    9.0
    90%
  • Centralized Management (6)
    9.0
    90%
  • Endpoint Detection and Response (EDR) (6)
    4.0
    40%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is BlackBerry Protect (CylancePROTECT)?

Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition…

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Endpoint Security

Endpoint security software protects enterprise connected devices from malware and cyber attacks.

7.6
Avg 8.5
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Product Details

What is BlackBerry Protect (CylancePROTECT)?

BlackBerry Protect (CylancePROTECT) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.

Reviewers rate Anti-Exploit Technology and Centralized Management and Malware Detection highest, with a score of 9.

The most common users of BlackBerry Protect (CylancePROTECT) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(60)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

BlackBerry Protect, also known as CylancePROTECT, is a widely used antivirus and endpoint protection solution. It is utilized by organizations to maintain their security posture without the need for background scans or frequent definition file updates. The software's internal AI-powered system can detect both known and unknown threats effectively. Users appreciate its lightweight client that doesn't consume excessive system resources. Since implementing CylancePROTECT, users have reported no instances of ransomware and commend its algorithmic approach to scanning files. With its reliable protection capabilities, CylancePROTECT has become a valuable tool for businesses in mitigating and preventing attacks, particularly in the case of ransomware.

Attribute Ratings

Reviews

(1-4 of 4)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been using CylancePROTECT for 3 years now and it has met all of our expectations. The client is light-weight and doesn't use a lot of system resources in order to keep the computer safe. We have it deployed across the whole organization and it has been great. We haven't had one instance of ransomware since installing it on our system where we had one or two isolated events in the past.
  • Easy installation
  • Lightweight
  • Auto updates
  • Can be hard to setup.
  • Blocks a lot of stuff out of the box that are used daily in companies.
  • Hard to resolve issues sometimes.
We are in the medical industry and this program is well suited for it. The client is not resource intensive and has not caused issues with a majority of our users. It has kept the company rather safe from ransomware attacks. We had one or two in the past but since the deployment of CylancePROTECT we haven't had any. We use it on all computers and works great for remote employees as well.
Endpoint Security (7)
77.14285714285714%
7.7
Anti-Exploit Technology
80%
8.0
Endpoint Detection and Response (EDR)
80%
8.0
Centralized Management
100%
10.0
Hybrid Deployment Support
80%
8.0
Infection Remediation
N/A
N/A
Vulnerability Management
100%
10.0
Malware Detection
100%
10.0
  • No ransomware infections
  • Central administration
  • Just works
We were on Sophos Anti-Virus and moved to CylancePROTECT. It was a no competition as Sophos was a very resource-intensive product that would slow our systems down when it scanned. CylancePROTECT gave us the ability to look at how the files reacted which allows for a faster notification of issues instead of waiting for a database to be updated.
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
CylancePROTECT was brought in after our struggles with the resource-intensive Symantec offerings, and needing something more robust than the Microsoft Defender solution in Windows 10 for our machines. After demoing multiple vendors, we chose CylancePROTECT and have it rolled out to the entire organization of over 150 machines.

CylancePROTECT impressed us both in its small footprint, very low resource utilization, and the fact that it is a machine-learning solution, not reliant upon frequent signature updates as other solutions are. We handle a routine update of the version of software roughly every quarter, and the rollout upgrade is handled directly and easily through the CylancePROTECT management portal.
  • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
  • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
  • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
  • It's a struggle to find negative things to find - but as with any product, cost is a concern. CylancePROTECT is a bit more expensive than some of the other solutions out there, which can be a tall hurdle to get by.
  • Easier subscription to news and support topics - it would be helpful if Cylance auto-added any users with accounts to the management portal to be automatically subscribed to updates and support notifications - rather than us needing to hunt and subscribe to forum posts and constantly updated knowledge-base articles.
CylancePROTECT is very well suited for companies ready to make the next step away from signature-based antivirus to algorithm/machine-learning solutions. We did many demos of Cylance prior to purchase (along with an in-house stress test) of subjecting virtual machines to zero-day attacks with our current antivirus solutions against Cylance, and we were able to see the results of Cylance blocking all known threats, whereas our current antivirus failed spectacularly.
  • We are spending less time troubleshooting potential attacks - all alerts go to our management interface and we can globally clear/block items.
  • Users are not getting upset at the resources taken by antivirus - they feel they got their speedy machine back.
CylancePROTECT blocked all known threats (including zero-day ransomware executables) immediately. ESET detected the "out in the wild" known malicious executables, but the moment we modified those executables or loaded freshly created ransomware files, ESET failed spectacularly as the signatures for those malicious files were not in it's database. For this reason alone we went with CylancePROTECT.
Andrew Vawdrey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cylance is being used across our whole organization. It is an anti-virus program to protect our computers. I really like how lightweight it runs on the computers and is basically maintenance free as it doesn't have to constantly update to new certificates and doesn't always need to do full system scans. Cylance is next gen as it runs everything through its algorithm to tell if it is malicious or not. It first runs a scan on the whole device and then from then it scans every file it comes in contact with, therefore it never needs time to run a whole scan like other antivirus programs do.
  • Can detect zero-day threats
  • Takes very minimal processing power and memory
  • Maintenance free
  • A bit pricey
  • Can stop some dev tools from working (but can tweak it so it doesn't)
Cylance would be good for any computer environment as the internet is a scary place with constant threats that can infect your computer. Cylance can be used on about any computer to protect it from any known or unknown threat.

Because Cylance is based on an algorithm it can protect from zero-day unknown attacks like ransomware. Any business should be taking precautions never run into a situation where they may be able to get hacked by ransomware.
  • We have the piece of mind that our endpoints are protected.
  • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
  • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
Cylance was steps ahead of these other competitors with the technology they use. Yes, it was a bit more pricey than the others but we found it to be worth the extra cost because we wanted to make sure we would be the most protected we could be. Some of the others were not easy to roll out and the UI was just terrible and Cylance just had it all, easy to roll out and had a good looking, easy to use UI.
January 18, 2018

Cylance review

Joe Bayramyan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cylance is being used across all our Windows servers and desktops and also Mac OS. I deployed Cylance in my previous 2 companies. It was a great solution and has the same capabilities as on-prem virus scanners without the definition downloads. After the initial scan and policy configuration, the day to day management was minimal.
  • Identify threats on files
  • Scan for files and analyze for threats
  • Alerts and reporting
  • Central management server
It is well suited for small to medium sized businesses. Large businesses it takes a bit more time to prepare the rules and policies
  • ROI on day to day management
Cylance had a better detection and catch efficiency
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